SupTech – SMS Terms & Conditions

Agreement to Receive Text Messages

By providing your mobile number, you agree that SupTech (“we,” “our,” or “us”) may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and specials.

• You will receive up to 4 messages per month (or specify your intended frequency).
• You may unsubscribe at any time by texting the word STOP to (949) 630-3639. You may receive a subsequent message confirming your opt-out request.
• For help, send the word HELP to (949) 630-3639.
• Message and data rates may apply.
• United States participating carriers include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile, and others.
• T-Mobile is not liable for delayed or undelivered messages.
• You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.
• Data obtained from you in connection with this SMS service may include your mobile phone number, your carrier’s name, and the date, time, and content of your messages, as well as other information you provide. We may use this information to contact you and to provide the services you request from us.
• By subscribing or otherwise using the service, you acknowledge and agree that SupTech reserves the right to change and/or terminate the service at any time, with or without cause and/or advance notice.

If you have any questions, please contact SupTech at annainstall@suptech.global.

Will I Be Charged for the Text Messages I Receive?

SupTech will never charge you for the text messages you receive. However, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.

SupTech – Privacy Policy

This Privacy Policy (“Policy”) describes how SupTech collects, uses, and shares your personal information. By using our services (including SMS messaging), you agree to the collection and use of information in accordance with this Policy.

1. Data Collection

We collect personal and activity data, which may be linked.

• We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience.
• Our systems also log information like your browser, operating system, and IP address.
• We may collect personally identifiable information that you provide to us, such as your name, address, phone number, or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar, or messages, in order to provide services to you.
• If authorized by you, we may also access profile and other information from services like Facebook or other social media platforms. Our systems may associate this personal information with your activities in the course of providing service to you (e.g., pages you view or things you click on or search for).
• We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

2. Location Data

We may collect and share anonymous location data.

• To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your computer or device.
• This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service.
• We may obtain your consent on your first use of the service.

3. Access to Your Information

You can request to see or delete your personal data.

• You may sign in to your account (if applicable) to see or delete any personally identifiable information we have stored, such as your name, address, email, or phone number.
• You can also contact us by email at annainstall@suptech.global to request to see or delete this information.

4. Data Retention

We may keep data indefinitely, unless you specifically request its deletion (subject to any legal or contractual obligations).

5. Sharing Your Information

We may share personal data with companies we trust, but we do not sell or share your mobile phone number for marketing purposes.

• We may share personally identifiable information (such as name, address, email, or phone) with trusted partners in order to provide you with relevant advertising, offers, or services on our behalf.
• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

California Residents

California residents are legally entitled (at no charge and no more than once annually) to request information about how we may have shared your information with others for direct marketing purposes. Contact us for this information at annainstall@suptech.global.

6. Ad Tracking

Ad companies collect anonymous data. You can opt out.

• Advertising companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications.
• Interest and location data may be linked to your device, but not to your identity.

7. Contact Us

You can ask privacy questions or voice concerns.

• If you have any questions or concerns about our privacy policies, please contact us at annainstall@suptech.global.

8. Vendors and Service Providers

Service providers access data on our behalf.

• We may share your personal and anonymous information with other companies, including vendors and contractors, in order to serve you.
• Their use of information is limited to these purposes and subject to agreements that require them to keep the information confidential.
• Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics Providers

• Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used.
• They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.

9. Special Situations

Special situations may require disclosure of your data.

• We may make identifiable and anonymous information available to third parties in these limited circumstances:
  1. With your express consent,
  2. When we have a good faith belief it is required by law,
  3. When we have a good faith belief it is necessary to protect our rights or property,
  4. To any successor or purchaser in a merger, acquisition, liquidation, dissolution, or sale of assets.

Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law.

10. Changes to This Privacy Policy

Our privacy policy may change from time to time.

• We will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice.